1. How much medication can you supply at once?
Our contracted pharmacies are able to dispense up to a 3 month supply of medication at a time. If any refills are remaining on the prescription, it will be kept on your patient profile until you are ready to refill with us again!
2. Is big-pharmacy.info a pharmacy?
No, big-pharmacy.info is not a pharmacy. We are online prescription referral service agents who provides our customers with direct access to affordable prescription and non-prescription medications. With our contracted International pharmacy and international pharmacy care providers, we provide our customers world-class service and access to a wide range of products and services.
3. Will you ship any medication? Do you sell controlled medication?
Our contracted pharmacies do not ship narcotic and controlled substances such as tranquilizers or opiate-containing medications. big-pharmacy.info reserves the right to refuse to accept orders for medications where there is a concern for potential abuse.
4. Do your contracted pharmacies source medications internationally?
Yes, our contracted pharmacies do source prescription medications from the foreign jurisdiction in which they are located. All prescription medications internationally sourced by our contracted pharmacies meet the high standards of the country of origin. Patients will always be made aware of where their medication is being sourced from when placing an order online or through our toll-free phone number.
5. Are my drugs coming from international dispensaries?
Big-pharmacy.info its orders shipped through Authorised International Contracted Pharmacies for savings and availability on medications, the medications do however go through a testing screening process.
6. What do I do if I have a problem with my order?
You can also give us a call at our Customer service Number or Email us and a customer service representative will be happy to answer any questions you may have. Please see our Contact us page for our hours of operation.
7. What are generic drugs?
Generic drugs are identical to or the bio equivalent of a brand name drug in dosage form, safety, strength, quality, how it is taken, performance and intended use.
8. How much does shipping cost for my order?
For returning clients qualify Free Shipping worldwide with an average delivery time of 8-16 business days.
9. Do I get charged a shipping fee on my order if I am first time client?
Yes. The shipping fee is $30
10. Are all my drugs available through big-pharmacy.info?
No. We do not have all medications that are available in other parts of the world. We do have the majority of medications that are available.
11. Why do the pills I received look different than the ones I get from my local pharmacy?
Firstly, if you are used to Brand Name pills and you have ordered a Generic from us, the pills we send you will look different. Generics do not look the same as the Brand Name products, even though they have the same active ingredient and work in the same way. In addition, the same Brand Name pill may look slightly different coming from another country.
12. Why is the price different from the last time that I ordered?
The prices may change due to manufacturer price changes, changes due to market or exchange rates from time to time
13. What is the difference between a brand name and a generic drug?
There isn't much of a difference except for the name of the drug itself, and of course the price. Manufacturers of certain drugs assign brand names to that pill for marketing and advertising purposes. Generic drugs are offered under the actual chemical name. Backed by standard practice and state laws and statutes, generic drugs have to contain the same ingredients, and be equivalent to a brand name of the same drug. So with a generic, you get the same active ingredient, dosage, potency, and medicinal form as a brand name drug, offering the same effectiveness as well.
14. Are the generic pills sold here FDA approved?
The generic pills that are sold on our website are developed and manufactured by top most reputed pharmaceutical companies in countries like Turkey, Canada & India they have the statuary approvals from their respective FDA in their own country.
15. Are generic drugs as safe as brand name drugs?
Absolutely. Both brand name and generic drug facilities meet the same standards of good manufacturing practices. In fact, an estimated 50% of generic drug production actually comes from brand-name companies. These companies frequently make generic equivalents of their own or other brand name prescription drugs. At big-pharmacy.info, Customer Safety is our Top most principle which shall never be ignored.
16. Are generic drugs as effective as brand name drugs?
Essentially, yes. A large percentage of people who take generic drugs experience positive results.
17. Why are generic drugs less expensive?
New brand name drugs are developed under a patent, giving the company the sole right to sell the drug during the patent period. During this time, a drug company charges more for a brand name drug to recover the costs of developing the drug, which also includes research, marketing and promotion. When the patent expires, other manufacturers can begin to produce and sell generic versions of the brand name drug.
18. How can i track my shipments?
You can track the shipments through online tracking by clicking the links below, please note : Not all countries to which we ship support tracking